We are confident in the quality of all of our designer replica watches. It is our mission to make the customer happy. In order to do so, we have crafted a return policy that attempts to cover for some of those problematic situations.
Return Procedures
We want every customer completely satisfied with every watch they receive, so we offer a complete policy regarding quality concerns. If you have a concern, be sure to first fill out a simple contact form HERE. The Superwatches team will then provide detailed instructions about what to do next.
Please be aware that:
- All watches must be couriered back to China at the customer’s expense, and that a tracking number is required for every return or exchange.
- After you send us this number, we will make sure the watch gets back to us, and guarantee it if it is lost en route.
- All returned watches come with a $30 restocking fee.
- All quality concern inquiries must be sent within 14 days (2 weeks) of receiving the original watch order.
Thanks,
The Superwatch Team